Chat with a LIVE Child Support Specialist 

Opening a Case FAQ

Yes. Keep in mind that the longer parents are gone, the harder it may be to find them.

Child support case information is confidential and not open to the public. Court files may be public record.

By law, the RCDCSS must try to find the noncustodial parent. The longer the parent has been gone, the more difficult it may by to locate him/her, but every effort will be made.

Child support case files are not open to the public. The information from the RCDCSS’s files will not be released, except as authorized by law or by court order.

No. The RCDCSS will contact the noncustodial parent. As a condition of eligibility for public assistance and or medical, you must cooperate with the RCDCSS in getting child support and/or medical support from the other parent by providing as much information as you can.

To “cooperate" means you must provide any information or documents needed by the RCDCSS to establish paternity and/or locate the other parent, and to get support payments for your child. If you are receiving public assistance and you do not cooperate with the RCDCSS, you must have “good cause” for not doing so. Good cause means you must have a legally accepted reason for not cooperating with the RCDCSS such as probability of physical or emotional harm to you or your children.

You will be asked to provide information about yourself, your child (ren) and the other parent. The more information the caseworker has, the faster a child support order can be obtained.

Only public assistance recipients or the parent(s) of a child placed for foster care must “assign” their support rights. When you “assign” you support rights to the county, you are giving the county the right to keep any medical support money that was owed to you at the time you received public assistance and any money it collects for you. The county will use that money to pay back any public assistance payments or services given to you or paid on behalf of your child. Any support money collected that is more than the public assistance benefits you receive will be paid to you. Regardless of whether you agree or not, support rights are assigned by operation of law when you and or your children receive public assistance.

No. As long as you have cooperated with the RCDCSS, TANF payments and Medi-Cal benefits will be available to you while the RCDCSS tries to find the noncustodial parent.

When you apply for/receive child support services, you must promptly inform the RCDCSS of any changes of information or circumstances in your case. Some examples are: Address and telephone number changes, Name change, Initiation of any divorce or legal proceedings, New information regarding the noncustodial parent, Direct receipt of any child and/or spousal support, Direct receipt of payment from any other health coverage. Refer to the application for the information needed to open a case.

Open Saturday


Upcoming Saturday, we are open!

We are here to help! On Saturday, August 13, 2022, we will be open from 8am-12pm. Questions about applying for child support? Do you want to establish or modify your current child support order? Do you owe child support? We can help! 

To make an appointment, you can visit our website and click on "Appointments" at the top of our website. You will be able to select the day and time that works best for your schedule.

View our latest virtual workshop by visiting our Facebook page: FB.com/RCDCSS , or by visiting the Events page on our website – www.RivCoDCSS.com!

If you have any questions, please contact us at:

Web: www.RivCoDCSS.com

Email: RivCoDCSS@rivco.org

Phone: 866-901-3212 

#SupportRivCo #RivCoNow


8/13/2022 8:00 AM - 12:00 PM/Author: Michael Savall/Number of views (22)/Comments (0)/ Article rating: No rating

Driver's License Release Program - Child Support Awareness Month

We can help you get your license released!

• Was your license suspended for not paying child support?
• Do you need to get back on the road?
• Parents recently released from prison may be eligible for their license release
with no down payment!
• $25 down payment (per case) with signed agreement for future payments
• Get the process of releasing your license underway today!


Failure to pay may result in the suspension of more than your driver’s license. Business (construction, electrician, and land surveyors), professional (cosmetologists, nurses, counselors, therapists, doctors, teachers), recreational, and notary licenses and more are subject to suspension.
No appointment needed; visit any location:

2081 Iowa Avenue
Riverside, CA 92507

47-950 Arabia Street
Indio, CA 92201

260 N. Broadway
Blythe, CA 92223

8/1/2022 8:00 AM - 8/31/2022 5:00 PM/Author: Marquese Howard/Number of views (57)/Comments (0)/ Article rating: No rating

Enroll today! Opening a new case, just got easier!

Opening a child support case, just got easier! Our new Simplified Enrollment Process just made things faster, convenient, and easy! If you don't have all your paperwork or know all the information to enter, that's fine. You can save your progress during the enrollment and come back to it when you have the rest of the information. Visit the link below for more information or head to www.RivCoDCSS.com

One size does NOT fit all! Every child support case is different, reach out to us, and let us know how we can help!

Enroll for services today!

Visit bit.ly/3LXFPhw to get started!

Sunday, July 31, 2022/Author: Marquese Howard/Number of views (50)/Comments (0)/ Article rating: No rating
Categories: UncategorizedNews
Thursday, February 3, 2022/Author: Anonym/Number of views (526)/Comments (0)/ Article rating: 5.0
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Family Law Assistance

In-person assistance is not available for the month of January 2022


Thursday, January 13, 2022/Author: Anonym/Number of views (553)/Comments (0)/ Article rating: 2.0
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Wednesday, January 12, 2022/Author: Anonym/Number of views (457)/Comments (0)/ Article rating: No rating
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The DCSS court interview offices in Riverside & Hemet will be CLOSED, the Family Court is NOT Closed

The DCSS court interview offices in Riverside (3760 12th St, Riverside, CA 92507) and Hemet (880 N State St, Suite B1, Hemet, CA 92543) will be closed from Thursday, January 13, 2022, through Thursday, January 27, 2022.


  1. For hearings in Riverside Family Court, call # 951-955-4520 by 8:30 AM to check-in for your hearing. 
  • For hearings in Hemet Family Court, call # 951-791-2251 by 8:30 AM to check in your hearing. 
  • If you do not check-in for your hearing, the court may enter orders against you in your absence.

Wednesday, January 12, 2022/Author: Anonym/Number of views (351)/Comments (0)/ Article rating: No rating
Categories: News

The 2022 Pass Through Increase: Effective January 1, 2022

ATTENTION: Parents Currently Receiving Cash Assistance from CalWorks

Starting January 1, 2022, if you receive cash assistance for your child or children through the CalWORKs program, the amount of the current month’s child support payment that is “passed through” to you may change from $50 up to $100 if you have one child, and up to $200 if you have two or more children living in the home. This is because the law that covers this “pass-through” has permanently changed. If the current child support collected is less than $100 for 1 child or less than $200 for 2 or more children, you will only receive the amount collected, NOT the increased amount. There is no action required and the increase will automatically start for child support collected on or after January 1, 2022. Have questions or want more information? Call us at (866) 901-3212 or visit childsupport.ca.gov/faq

Wednesday, December 29, 2021/Author: Anonym/Number of views (498)/Comments (0)/ Article rating: No rating
Categories: News

Ways to Reach Us During COVID!

Set your virtual appointment today! Click on appointments tab above

Wednesday, December 29, 2021/Author: Anonym/Number of views (411)/Comments (0)/ Article rating: No rating
Categories: News

🚗Driver License Release Program is Here!!

No appointment needed, Visit any location

Tuesday, December 28, 2021/Author: Anonym/Number of views (573)/Comments (0)/ Article rating: No rating
Categories: News