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Chat with a LIVE Child Support Specialist 

Child Support Services

Riverside County Child Support Services


Microsoft Teams Video appointments available :

 If you would like to make a Microsoft Teams Video appointment, please visit Reserve Appointment.

(Microsoft Teams Video appointments are video-teleconferencing between you and a Child Support Specialist)
 

Live Chat:

We also want you to have confidence that we can assist you virtually anywhere, anytime by visiting our Live Chat option on our website. To activate our Live Chat, visit our website during regular business hours, and you can speak to a live agent to answer your child support questions.

Customer Connect:

Customer Connect is California Child Support's online self-service portal, where you can see information about your child support case, set up notifications, and make or arrange appointments with a child support specialist. You can log in into your Customer Connect account and communicate directly with your caseworker for assistance.

 

Phone:
You can contact us by phone and speak to a representative. The toll-free telephone number is (866) 901-3212. Live operators are available Monday through Friday, from 8 am to 5 pm. We provide services in both English and Spanish.


Riverside: 2081 Iowa Ave, Riverside, CA 92507
Indio: 47-950 Arabia St, Indio, CA 92201
Blythe: 260 N. Broadway, Blythe, CA 92225

If you don't have a case and have questions, you can also contact us by phone using the number above.

 


 

Notice from California State Child Support Services, in English and Spanish

During this time of crisis, California Child Support Services knows that the need for financial support for your children will continue, and you may have lost wages or are worrying about missing payments. California Child Support Services is now temporarily stopping the automatic placement of bank liens and suspension of drivers’ licenses, effective on March 17, 2020. Please note there may be instances where actions were already in the process and you will need to contact the agency handling your case.

Coronvavirus Unemployment Benefits Provisions - ENGLISH and SPANISH

The Coronavirus Relief, Aid and Economic Security (CARES) Act extends unemployment insurance benefits for qualified people, and provides up to thirty-nine (39) weeks of unemployment compensation to workers who would not normally qualify for unemployment, but whose ability to work has been directly impacted by COVID-19.

People who are not eligible for regular unemployment payments under state or federal law, including the self-employed, people seeking part-time work, those who have used up their right to regular unemployment or extended benefits, or those with insufficient work history are now able to qualify for unemployment.

Check childsupport.ca.gov for daily covid-19 updates

Open Saturday

 

Upcoming Saturday, we are open!

We are here to help! On Saturday, August 13, 2022, we will be open from 8am-12pm. Questions about applying for child support? Do you want to establish or modify your current child support order? Do you owe child support? We can help! 

To make an appointment, you can visit our website and click on "Appointments" at the top of our website. You will be able to select the day and time that works best for your schedule.

View our latest virtual workshop by visiting our Facebook page: FB.com/RCDCSS , or by visiting the Events page on our website – www.RivCoDCSS.com!

If you have any questions, please contact us at:

Web: www.RivCoDCSS.com

Email: RivCoDCSS@rivco.org

Phone: 866-901-3212 

#SupportRivCo #RivCoNow

 

8/13/2022 8:00 AM - 12:00 PM/Author: Michael Savall/Number of views (19)/Comments (0)/ Article rating: No rating
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Driver's License Release Program - Child Support Awareness Month

We can help you get your license released!

• Was your license suspended for not paying child support?
• Do you need to get back on the road?
• Parents recently released from prison may be eligible for their license release
with no down payment!
• $25 down payment (per case) with signed agreement for future payments
• Get the process of releasing your license underway today!

 

Failure to pay may result in the suspension of more than your driver’s license. Business (construction, electrician, and land surveyors), professional (cosmetologists, nurses, counselors, therapists, doctors, teachers), recreational, and notary licenses and more are subject to suspension.
No appointment needed; visit any location:


2081 Iowa Avenue
Riverside, CA 92507


47-950 Arabia Street
Indio, CA 92201


260 N. Broadway
Blythe, CA 92223

8/1/2022 8:00 AM - 8/31/2022 5:00 PM/Author: Marquese Howard/Number of views (53)/Comments (0)/ Article rating: No rating
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Enroll today! Opening a new case, just got easier!

Opening a child support case, just got easier! Our new Simplified Enrollment Process just made things faster, convenient, and easy! If you don't have all your paperwork or know all the information to enter, that's fine. You can save your progress during the enrollment and come back to it when you have the rest of the information. Visit the link below for more information or head to www.RivCoDCSS.com

One size does NOT fit all! Every child support case is different, reach out to us, and let us know how we can help!

Enroll for services today!

Visit bit.ly/3LXFPhw to get started!

Sunday, July 31, 2022/Author: Marquese Howard/Number of views (50)/Comments (0)/ Article rating: No rating
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Thursday, February 3, 2022/Author: Anonym/Number of views (526)/Comments (0)/ Article rating: 5.0
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Family Law Assistance

In-person assistance is not available for the month of January 2022

 

Thursday, January 13, 2022/Author: Anonym/Number of views (553)/Comments (0)/ Article rating: 2.0
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Wednesday, January 12, 2022/Author: Anonym/Number of views (457)/Comments (0)/ Article rating: No rating
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The DCSS court interview offices in Riverside & Hemet will be CLOSED, the Family Court is NOT Closed

The DCSS court interview offices in Riverside (3760 12th St, Riverside, CA 92507) and Hemet (880 N State St, Suite B1, Hemet, CA 92543) will be closed from Thursday, January 13, 2022, through Thursday, January 27, 2022.

THE FAMILY COURT IS NOT CLOSED. ALL DCSS CHILD SUPPORT COURT HEARINGS REMAIN AS SCHEDULED AND WILL BE CONDUCTED TELEPHONICALLY DURING THE CLOSURE PERIOD.

  1. For hearings in Riverside Family Court, call # 951-955-4520 by 8:30 AM to check-in for your hearing. 
  • For hearings in Hemet Family Court, call # 951-791-2251 by 8:30 AM to check in your hearing. 
  • If you do not check-in for your hearing, the court may enter orders against you in your absence.

Wednesday, January 12, 2022/Author: Anonym/Number of views (351)/Comments (0)/ Article rating: No rating
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The 2022 Pass Through Increase: Effective January 1, 2022

ATTENTION: Parents Currently Receiving Cash Assistance from CalWorks

Starting January 1, 2022, if you receive cash assistance for your child or children through the CalWORKs program, the amount of the current month’s child support payment that is “passed through” to you may change from $50 up to $100 if you have one child, and up to $200 if you have two or more children living in the home. This is because the law that covers this “pass-through” has permanently changed. If the current child support collected is less than $100 for 1 child or less than $200 for 2 or more children, you will only receive the amount collected, NOT the increased amount. There is no action required and the increase will automatically start for child support collected on or after January 1, 2022. Have questions or want more information? Call us at (866) 901-3212 or visit childsupport.ca.gov/faq

Wednesday, December 29, 2021/Author: Anonym/Number of views (498)/Comments (0)/ Article rating: No rating
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Ways to Reach Us During COVID!

Set your virtual appointment today! Click on appointments tab above

Wednesday, December 29, 2021/Author: Anonym/Number of views (411)/Comments (0)/ Article rating: No rating
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🚗Driver License Release Program is Here!!

No appointment needed, Visit any location

Tuesday, December 28, 2021/Author: Anonym/Number of views (573)/Comments (0)/ Article rating: No rating
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