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Out of State Agencies

Information on this web site is intended to assist Out-of-State IV-D agencies in processing their child support enforcement cases. Out-of-State Agencies can benefit from the high-level overview of our county’s child support enforcement program which includes: 

  • Interstate Case Initiation Procedures
  • International/ Hague Convention Case
  • Required Forms and Information
  • Request for certified court orders and payment history
  • Paternity Testing
  • Payment Processing
  • Contacting the Central Case Registry
  • Electronic Document Exchange (EDE)
  • Intergovernmental Reference Guide (IRG)


Paternity Testing

In most cases, the noncustodial parent will be ordered to pay costs for paternity tests. However, in interstate cases, the initiating state pays for the test and seeks reimbursement of the costs by court order. The responding state must attempt to obtain a judgment for the costs of paternity testing and forward any payments received to the initiating state.


Payment Processing

Responding states electing to impose fees or recovery costs for processing support payments may deduct those fees from the support payment. However, the responding state must notify us, the initiating state, of the full amount collected and the amount charged.

For example, if a cost recovery state collects $200 in child support and deducts a $3 fee, that state forwards $197 to California (the initiating state) along with a notice stating that $200 was paid by the noncustodial parent and $3 was retained for processing the payment.

California is not a cost recovery state.


Central Case Registry

The California Central Registry (CCR) serves as the single point for the submission and processing of interstate child support enforcement cases. CCR analysts:

  • Examine all incoming inter-jurisdictional and Hague Convention Cases;
  • Review the documents from other states for completeness;
  • Send the cases to the Department of Child Support Services in the county where the noncustodial parent resides

Maintain an ongoing liaison between the 58 California Department of Child Support Services and the various child support enforcement agencies of the initiating states.
CCR is one of the major functions under the direction of the State Department of Justice. You may contact the California Central Registry at:

Intergovernmental Services Section (IGS) / Central Registry

P.O Box 419072
Rancho Cordova, CA 95741
Direct Phone: 888-851-6314 *Fax (916)636-2410
Email address: DCSSIGS@dcss.ca.gov


Establishing an Order

When an initiating state requests establishment of any type of order from California, the following forms must always be included in the packet:

  • Child Support Enforcement Transmittal #1 – Initial Request
  • OCSE Declaration in Support of Establishing Parentage
  • General Testimony
  • Uniform Support Petition
  • Personal Information Forms for UIFSA 311
  • Birth Certificates
  • Paternity Documentation
  • All documents must be signed and notarized as appropriate

Public Assistance Reimbursement

When an initiating state requests establishment of any type of order from California, the following forms must always be included in the transmittal package:

  • Child Support Enforcement Transmittal #1 – Initial Request
  • General Testimony
  • Uniform Support Petition (3 certified copies or original plus 2 copies)

To request the establishment of a support order and public assistance reimbursement, the initiating state must also provide the timeframes for public assistance reimbursement and the monthly public assistance grant amount. California will only allow collection of public assistance reimbursement for the 12 months prior to the filing of the Complaint.

All documents must be signed and notarized as appropriate.


Public Assistance Reimbursement Only

To request the establishment of an order for public assistance reimbursement only, the initiating state must also provide the timeframes for public assistance reimbursement and the monthly public assistance grant amount. California will only allow collection of public assistance reimbursement for the 12 months prior to the filing of the Complaint.


Paternity and Support Order

When an initiating state requests establishment of any type of order from California, the following forms must always be included in the transmittal package:

  • Uniform Support Petition
  • General Testimony
  • Child Support Enforcement Transmittal #1 – Initial Request
  • OCSE Declaration in Support of Establishing Parentage
  • Personal Information Forms for UIFSA 311
  • Birth Certificates

To request the establishment of paternity and a support order the initiating state must also provide, an Affidavit in Support of Establishing Paternity or an acknowledgement of paternity signed by the father and notarized. A birth certificate is not acceptable.

All documents must be signed and notarized as appropriate.


Paternity Only

When an initiating state requests establishment of any type of order from California, the following forms must always be included in the transmittal package:

  • Child Support Enforcement Transmittal #1 – Initial Request
  • General Testimony
  • Uniform Support Petition  One original of the required documents .

To request the establishment of paternity the initiating state must also provide, an Affidavit in Support of Establishing Paternity or an acknowledgement of paternity signed by the father and notarized. A birth certificate is not acceptable.

All documents must be signed and notarized as appropriate.

The Interstate perspective and or case will close once the courts have filed the judgment for paternity, unless the request to enforce is marked on the Child Support Enforcement Transmittal #1 – Initial Request.


Modification of an Order

When an initiating state requests that California modify an existing order, the following forms must always be included in the transmittal package:

  • Child Support Enforcement Transmittal #1 – Initial Request
  • General Testimony
  • Uniform Support Petition (only needed if order not issued in California)
  • Registration Statement (only needed if order not issued in California)
  • Declaration of Support Payment History
  • Personal Information Forms for UIFSA 311
  • Certified copy of ALL court orders
  • Proof of income: Paystubs, W-2, Filed taxes

All documents must be signed and notarized as appropriate. One original of the required documents is needed.

The Interstate perspective and or case will close once the courts have filed the modification of the support order. 


Enforcement of an Order

When an initiating state requests that California enforce an existing order, the following forms must be included in the transmittal package:

  • Child Support Enforcement Transmittal #1 – Initial Request
  • Child Support agency Confidentiality Notice
  • Personal Information form UIFSA 311
  • One certified copy of the ALL court orders
  • A certified, notarized, month-by-month affidavit of arrears
  • Registration Statement (only needed if order not issued in California)

California has no statute of limitations on the collection of arrears. They are enforceable until paid in full.

All documents must be signed and notarized as appropriate. One original of the required documents is needed.

☕ A Coffee Break Posdcast you dont want to miss! Timeshare, Custody & visitation!!

With Special guests Paola Castro Lead Deputy Attorney & also Family Law Facilitators

Welcome to RivCoDCSS Season 3 Episode 5 Coffee Break Podcast and “all things child support” with Host Nathan Hartel, Deputy Director of Programs and Operations. Our Special Guest today is Paola Castro, Lead Deputy Child Support Attorney, IV-S, and Family Law Facilitators, from the Riverside County Superior Court. The focus of this podcast is timeshare and custody. We will hear about what is the true connection between, custody, visitation, and timeshare in the world of Child Support. You don't want to miss this podcast, rich and frothy with key details about one of the most frequently asked topics. So sit back! grab your coffee or favorite drink and enjoy this coffee break podcast. Listen directly by clicking on this link: https://youtu.be/E36n20C6P60

Click this title for even more details!!

Friday, May 21, 2021/Author: Waldir/Number of views (99)/Comments (0)/ Article rating: No rating
Categories: Uncategorized
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☕ Just Brewed! Coffee Break Episode 4 Featuring DPSS

With your host Nathan Hartel & Special Guests: Department of Public Social Services

Welcome to RivCoDCSS Season 3 Episode 4 Coffee Break Podcast and “all things child support” with Host Nathan Hartel, Deputy Director of Programs and Operations. Special Guest today is Marivel Castaneda, Sr. Program Specialist, and Alisa Smith, Supervising Employment Services Counselor from our Community Partner, Department of Social Services (DPSS). The focus of this podcast is the self-sufficiency programs offered by DPSS, including the Welfare to Work Program.

Click Here for more details!! 

 

 

Friday, April 30, 2021/Author: Waldir/Number of views (130)/Comments (0)/ Article rating: No rating
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☕ Coffee Breaks Episode 3 with Special Guest First 5 Riverside!!!

with your host Deputy Director Nathan Hartel

It’s here! RivCoDCS’S Coffee Break Podcast, Episode 3 in our 3rd Seasons installment with our host Nathan Hartel, Deputy Director of Programs and Operations. In this podcast, we have Special Guest Tammi Graham, Executive Director for our community partner First 5 Riverside. Grab a cup of coffee, sit back, relax, and listen to the podcast on our website, YouTube or subscribe to your podcast client! If you’ve never heard of First 5 you will be pleasantly surprised by their resources! 

Friday, April 9, 2021/Author: Waldir/Number of views (197)/Comments (0)/ Article rating: No rating
Categories: News
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More COVID-19 Vaccine Appointments Available for Riverside County Residents

Participants must register and have an appointment to get vaccinated

Riverside County residents who qualify are being encouraged to make an appointment to get their COVID-19 vaccination by signing up through the Riverside University Health System-Public Health website.
Hundreds of appointments are available through Friday at the four county-run clinics and those operated by Curative and OptumServe in Riverside County. Click on title for more information.

Wednesday, March 24, 2021/Author: Waldir/Number of views (355)/Comments (0)/ Article rating: No rating
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Board of Supervisors Appoint New Health Officer

Riverside County News Release

During yesterday's closed session meeting, the Riverside County Board of Supervisors appointed Dr. Geoffrey Leung as the county’s new health officer, effective immediately.
Dr. Leung has been an integral member of the county’s response to the COVID-19 pandemic for the past year. Most recently, Dr. Leung has led the county’s Incident Management Team for the Riverside County vaccine rollout since December.

Wednesday, March 24, 2021/Author: Waldir/Number of views (291)/Comments (0)/ Article rating: No rating
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Coffee Break's Episode 2 with Special Guest DPSS! Available Now! ☕

listen to our Expresso Shot! with Nathan Hartel & Department of Public Social Service (DPSS)

RivCoDCSS Coffee Break Podcast Season 3, Episode 2 with our host Nathan Hartel, Deputy Director of Programs and Operations is available now! This episode is an “Espresso Shot”, quick, over fast, but full of flavor and packs a punch! Information is shared about the RivCoDCSS helpful resource page and a new Job and Career Resource page.  Upcoming events are discussed!  Grab a cup of coffee, sit back, and listen to the podcast on our website, youtube or subscribe on your podcast client! It’s an episode not to miss! 

Friday, March 19, 2021/Author: Waldir/Number of views (263)/Comments (0)/ Article rating: No rating
Categories: News
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Coffee Break Podcast! New Season 3 is Here!

with Nathan Hartel

Riverside County Department of Child Support Services (RivCoDCSS) Season 3 will focus on our Community Partners and the Resources available to Riverside County residents. These Community Partners have the same ideals and commitment as RivCoDCSS to serve our clients and the community.

Friday, February 19, 2021/Author: Waldir/Number of views (309)/Comments (0)/ Article rating: No rating
Categories: News
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New Services Fees

https://childsupport.ca.gov/servicefees/

Starting in February 2021, all credit and debit card transactions will include a service fee. You have four (4) options to make a payment with your credit or debit card.

Online:

  • Credit and debit cards processed online will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Make an online payment now.

By phone:

  • Credit and debit cards processed over the phone will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Make a payment over the phone now at 1-866-901-3212 and select Option 1.

At your local child support agency:

  • Credit and debit cards processed through an automated payment kiosk will charge a 2.2% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page. 

With PayPal:

  • There is a 2.49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • You will need your Participant ID number and a PayPal account.
  • Make a PayPal payment now.
Tuesday, February 2, 2021/Author: Marquese Howard/Number of views (275)/Comments (0)/ Article rating: No rating
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COVID-19 Updates

Get up to date information regarding COVID-19 changes. With the onset of the COVID-19 pandemic, California Child Support Services realizes the impact this is likely to have on case participants.  We know that for some of you, the need for financial support for your children will continue or increase. Paying parents may be experiencing the financial hardship of lost wages and worrying about the penalties for missed payments.

For up to date information, click here:

http://www.childsupport.ca.gov/covid-19-updates

Wednesday, December 23, 2020/Author: Marquese Howard/Number of views (331)/Comments (0)/ Article rating: No rating
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Respite Relief for Military & Veteran Caregivers (R&R Program)

Helping Hidden Heroes Amid COVID-19

What is the Respite Relief for Military and Veteran Caregivers Program?

The Respite Relief program is a no-cost service offered by the Elizabeth Dole Foundation, CareLinx, Wounded Warrior Project, the U.S. Department of Veterans Affairs, and AARP. The program offers 24 hours of no-cost respite care to qualifying military and veteran caregivers. CareLinx and Wounded Warrior Project donated one million dollars each to stand up for this program in response to the COVID-19 pandemic to offer additional support to military and veteran caregivers.
 

Wednesday, October 21, 2020/Author: Waldir/Number of views (660)/Comments (0)/ Article rating: No rating
Categories: News
Tags: Military
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